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Terms and Conditions

Last updated: 4 September 2026

These Terms and Conditions ("Terms") govern your access to and use of arady.qa, its subdomains and language versions, any Arady mobile application, and the services provided through them (together, the "Platform"). They are a legally binding agreement between you and Arady For Trading and Services W.L.L.

Please read them carefully. By creating an account, ticking the acceptance box at sign-up, or continuing to use the Platform, you agree to these Terms, to our Privacy Policy, and to our Refund Policy. If you do not agree, do not create an account or use the Platform.

1. Who we are

1.1 The Platform is owned and operated by Arady For Trading and Services W.L.L. ("Arady", "we", "us", "our"), a limited liability company registered in the State of Qatar under Commercial Registration No. 185904.

1.2 Registered address: Zone 51, Street 787, Building No. 34, Floor 1, Apartment 16, Doha, State of Qatar.

1.3 Contact: [email protected]. Phone and WhatsApp: +974 3301 1013, Sunday to Thursday, 8:00 AM to 6:00 PM.

1.4 Arady also operates the Instagram account @arady.qa and other official social media channels (the "Media Channels"), through which we publish real estate content, including Listings and photographs from the Platform.

2. Acceptance and scope

2.1 These Terms apply to everyone who visits or uses the Platform, whether as a guest or as a registered user, including property owners who list property for sale ("Owners") and people browsing or inquiring about properties ("Buyers").

2.2 Real estate agents, brokers, brokerage companies, developers and other businesses ("Agents and Companies") access Arady only through Enterprise packages under a separate written agreement (the "Enterprise Agreement"). The Enterprise Agreement, not these Terms, governs their use of the Platform. In particular, the Refund Policy does not apply to Agents and Companies.

2.3 Our Privacy Policy and Refund Policy form part of these Terms. If there is a conflict between these Terms and the Refund Policy on the subject of refunds, the Refund Policy prevails.

2.4 Nothing in these Terms affects any rights you have as a consumer under the laws of the State of Qatar that cannot be excluded by agreement.

3. Definitions

  • Account: the registered user account you create on the Platform.
  • Listing: an advertisement for a single property offered for sale, published on the Platform through an Account.
  • Free Listing: the one Listing each Owner may publish at no charge.
  • Promotion: a paid Silver or Gold placement purchased through the Platform.
  • Activation: the moment a Promotion first goes live on a Listing.
  • Order: a completed purchase of one or more Promotions in a single checkout transaction.
  • Photography Session: the professional photo session included with each Promotion.
  • Working Day: Sunday to Thursday, excluding official public holidays in the State of Qatar.
  • Content: all text, photographs, videos, plans, prices, descriptions, labels and other material uploaded to or generated on the Platform.

4. Eligibility and accounts

4.1 You must be at least 18 years old and legally able to enter into binding contracts to create an Account or purchase a Promotion.

4.2 You may browse the Platform without an Account. An Account is required to post a Listing, purchase a Promotion, or use other features we make available to registered users from time to time.

4.3 You must provide accurate, complete and current information when you register, including a valid mobile number and email address, and keep it updated. We rely on these details to contact you, including to schedule your Photography Session.

4.4 Each person may hold one Account. You may not create an Account on behalf of another person, use another person's Account, or transfer your Account to anyone else.

4.5 We verify Accounts by one-time passcodes (OTP) sent to your mobile number or email, and we may ask for identification documents at any time. We may refuse, suspend or close an Account that we cannot verify.

4.6 You are responsible for everything that happens under your Account. Keep your login details and OTP codes confidential, and tell us immediately at [email protected] if you suspect unauthorized use.

4.7 You can close your Account at any time by contacting us. Closing your Account does not entitle you to a refund of any Promotion.

5. What Arady is and is not

5.1 Arady is an online advertising and technology platform that lets Owners advertise properties for sale and lets Buyers discover them. We also publish property market data, news and editorial content.

5.2 Arady is not a real estate broker, agent, valuer, lawyer or financial advisor, and we do not act for either side of a transaction. Any sale is negotiated and concluded directly between the Owner and the Buyer, without our involvement.

5.3 We do not charge commission on any sale and we do not handle purchase funds, deposits or escrow of any kind. Never transfer money to another user on the strength of a Listing alone.

5.4 We verify the mobile number of every Account by OTP and, for Silver and Gold Listings, we verify the property and the Owner's ownership by sighting the title deed and Qatar ID. Beyond that, we do not verify the condition, measurements, boundaries, title status, encumbrances, service charges or any other detail of a property. Buyers must carry out their own inspections and due diligence and obtain independent legal, technical and financial advice before committing to a purchase.

5.5 Property prices, market indices, area statistics, price-per-square-meter figures and similar data shown on the Platform are indicative, may be based on asking prices rather than completed transactions, and are provided for general information only. They are not a valuation and must not be relied on as one.

5.6 Visibility multipliers, badges and marketing figures such as "up to 2x more inquiries" describe how a Promotion works relative to other Listings or reflect historical averages. They are not a promise of a particular number of views, inquiries or offers, or of a sale.

6. Owner accounts and Listings

6.1 Owner verification. Only the legal owner of a property may list it through an Owner Account, and by publishing a Listing you confirm that you are the legal owner. Every Account's mobile number is verified by OTP. Before a Silver or Gold Promotion goes live, or as part of the Photography Session, we verify the property and your ownership by sighting your title deed and Qatar ID, and we keep a record of that verification. For free Listings we may carry out the same verification at our discretion but are not obliged to. We may request proof of ownership at any time and may hold or remove a Listing until it is provided.

6.2 No agents on Owner Accounts. Agents, brokers and companies may not register as, or use, an Owner Account unless they personally own the property being listed. Any Listing found to be posted by an agent or intermediary on behalf of someone else will be removed, the Account will be closed, and any Promotion on that Account will be forfeited without refund. Agents and Companies are welcome to contact us about Enterprise packages.

6.3 For sale only. The Platform is for properties offered for sale in the State of Qatar. Rental, short-let, holiday-let, room-share and "wanted" listings are not permitted and will be removed.

6.4 Listing content. Each Listing must:

  • describe one property only, and be the only Listing for that property on the Platform;
  • be accurate, complete and not misleading, including the price, size, location, number of rooms, ownership type and any restrictions that apply to the sale;
  • show the asking price in Qatari Riyals;
  • contain only photographs and plans of the actual property, with no stock or misrepresentative images;
  • not contain contact details, links, promotional text or advertising for anything other than the property in the Listing;
  • comply with all laws of the State of Qatar that apply to the sale of the property, including any restrictions on who may buy it;
  • not infringe anyone's intellectual property, privacy or other rights.

6.5 Free Listing and Account limits. Every Owner may publish one Free Listing. An Account may hold up to five active Listings at a time. Free Listings appear in all search results and may be refreshed once every 24 hours.

6.6 Keeping Listings current. You must update the price and status of a Listing promptly, and remove it (or mark it sold) as soon as the property is sold, withdrawn from the market, or under a binding agreement of sale.

6.7 Inactive Listings. A Listing that has not been refreshed for more than two years may be removed from the Platform without notice. Any Promotion assigned to a removed Listing can be reassigned to another Listing in your Account while the Promotion is still valid.

6.8 Moderation. We may review, edit for format, reject, hide or remove any Listing or Content at any time and at our discretion, including where it breaches these Terms, appears fraudulent or misleading, is the subject of a complaint or legal demand, or harms the reputation of the Platform. We are not obliged to publish any Listing. Where practical, we will tell you why.

7. Promotions: Silver and Gold

7.1 What you buy. A Promotion is a Silver or Gold placement that lifts a Listing higher in search results, adds a Silver or Gold badge, allows up to two custom highlight labels, keeps the 24-hour refresh, and includes one Photography Session. Gold Promotions are placed above Silver Promotions, which are placed above free Listings. The exact features, prices and any bundle discounts are those displayed on the Platform at the time of your Order.

7.2 Promotions belong to your Account, not to a Listing. You may assign a Promotion to any Listing in your Account and move it to another Listing in your Account at any time, for example after a property is sold.

7.3 Validity. Each Promotion is valid for 12 months from its Activation, regardless of how many times it is moved between Listings. It expires at the end of that period and cannot be paused, extended or carried over. A Promotion that has been purchased but not yet assigned stays in your Account until you assign it.

7.4 Not transferable. Promotions cannot be transferred to another Account, sold, exchanged for cash, or applied to Listings that do not belong to your Account.

7.5 Placement. Silver and Gold Listings are ranked among other Listings of the same tier by factors such as recency, refresh, relevance and the search filters a Buyer applies. We do not guarantee a fixed position, a set number of impressions or inquiries, or that a property will sell.

7.6 Highlight labels. Custom highlight labels are subject to the same content rules as Listings and may be edited or removed if they are misleading or inappropriate.

7.7 Enterprise. Promotions and the pricing shown on the Platform are for Owners only. Agents and Companies use Enterprise packages under the Enterprise Agreement.

7.8 Changes. We may change the features, pricing or availability of Promotions for future Orders. Changes do not affect a Promotion you have already purchased.

8. Photography Session

8.1 Every Promotion includes one professional Photography Session of the property in the Listing to which the Promotion is assigned, at no extra cost.

8.2 Scheduling. We will contact you to schedule the Photography Session within 48 hours of your Order, counted across Working Days only, as described in the Refund Policy. We will use the mobile number, WhatsApp and email address on your Account. Please keep them accurate and reachable.

8.3 Your obligations. You must give our photographer safe access to the property at the agreed time, ensure the property is ready to be photographed, make sure that anyone whose consent is needed (such as an occupant) has given it, and have your title deed and Qatar ID available for verification at the session. If a session cannot go ahead because access was not provided, we will offer to reschedule it once. Further rescheduling, or sessions that cannot be completed for reasons outside our control, are at our discretion and do not entitle you to a refund.

8.4 Scope. The Photography Session covers standard interior and exterior photographs of the property. Video, drone footage, 3D tours, floor plans, staging and re-shoots are not included unless we agree otherwise in writing.

8.5 Ownership of photographs. You own the photographs we produce in your Photography Session. You may use them freely, including on other platforms.

8.6 License to Arady. In return for including the Photography Session in your Promotion, you grant Arady a perpetual, irrevocable, worldwide, royalty-free, transferable and sublicensable license to use, reproduce, edit, crop, watermark, adapt, publish, display and distribute the photographs and the Listing Content: on the Platform; on the Media Channels; in Arady's marketing and promotional material; in market reports and editorial content; and on any third-party website, portal or channel where we choose to list or promote properties. This license continues after the Listing is sold or removed and after your Account is closed.

8.7 The license in clause 8.6 is granted to Arady and its successors. It does not give other users of the Platform any right to reuse your photographs.

9. Prices, payment and taxes

9.1 Prices are shown in Qatari Riyals (QAR). The price payable is the total displayed at checkout at the time you place your Order.

9.2 Payments are processed by SkipCash, a digital payment gateway licensed by the Qatar Central Bank, using the payment methods shown at checkout (currently Visa, Mastercard and Apple Pay). Arady does not receive or store your full card details. Your use of SkipCash may be subject to its own terms.

9.3 By completing checkout you authorize the charge to your chosen payment method for the amount displayed. Promotions are delivered to your Account only once payment has been confirmed.

9.4 We will send an electronic receipt to your Account email address. Keep it; you will need the Order number for any support or refund request.

9.5 Prices include any taxes that apply at the time of purchase. If value added tax or any similar tax is introduced or changed under the laws of the State of Qatar, we may add it to future Orders at the applicable rate.

9.6 Chargebacks. If you believe a charge is wrong, contact us first at [email protected] so we can resolve it. If you raise a chargeback with your bank for an Order that has been delivered in accordance with these Terms, we may suspend your Account until the matter is resolved and recover any amounts and costs we are entitled to.

9.7 Refunds. Promotions are digital services that begin immediately on Activation. All Orders are final and non-refundable except in the single circumstance set out in the Refund Policy.

10. Buyer accounts and inquiries

10.1 Buyers may browse Listings without an Account and may create an Account to access features we make available to registered users from time to time.

10.2 When you inquire about a property, your name and contact details are shared with the Owner of that Listing so that they can respond. Arady is not responsible for what an Owner does with your details or for any communication that takes place outside the Platform.

10.3 You must use the contact tools on the Platform only to make genuine inquiries about a property. You must not use them to send marketing, solicit business, harvest contact details or harass any user.

10.4 Deal directly, and carefully. Arady is not a party to any negotiation, viewing, offer, contract or payment between users. Verify the identity of the person you are dealing with, inspect the property, review the title documents, and use a lawyer or licensed professional before signing anything or paying any money. If you believe you have been the victim of fraud, contact the police and let us know so we can act on the Account concerned.

11. Acceptable use

11.1 You must not:

  • use the Platform for any unlawful purpose or in breach of these Terms;
  • post false, misleading, fraudulent or duplicate Listings, or list a property you do not own;
  • impersonate any person or misrepresent your relationship with a property;
  • scrape, crawl, copy, index or extract Listings, photographs, prices or other Content by automated means, or for building a database, dataset, model or competing service;
  • reproduce, resell or commercially exploit any part of the Platform or its Content without our written permission;
  • bypass or interfere with security, OTP verification, rate limits or robot exclusion measures;
  • upload malware or anything that could damage or overload the Platform;
  • send spam or unsolicited commercial messages through the Platform;
  • post Content that is obscene, defamatory, discriminatory, hateful, or contrary to public order or morals in the State of Qatar;
  • remove or alter watermarks, credits or proprietary notices on Content;
  • reverse engineer any part of the Platform.

11.2 We may investigate suspected breaches, preserve and disclose relevant information to the authorities where required by law, and take any action we consider appropriate, including removing Content, suspending or closing Accounts, forfeiting Promotions and pursuing legal remedies.

12. Intellectual property

12.1 The Platform, including its software, design, databases, brand, logos, the Arady and أراضي names, market data, editorial content and the selection and arrangement of Listings, is owned by or licensed to Arady and protected by the intellectual property laws of the State of Qatar and international treaties.

12.2 We grant you a personal, limited, revocable, non-exclusive, non-transferable right to access and use the Platform for its intended purpose in accordance with these Terms. No other rights are granted.

12.3 You retain ownership of Content you upload. You grant Arady the same license as in clause 8.6 for all Content you upload to a Listing (including descriptions and any photographs you supply yourself), and you confirm that you have the right to grant it.

12.4 Any feedback or suggestions you give us may be used freely without any obligation to you.

12.5 If you believe Content on the Platform infringes your rights, email [email protected] with details and we will review it promptly.

13. Communications and marketing

13.1 We may contact you by email, SMS, WhatsApp, phone and in-Platform notifications about your Account, Listings, Promotions, Photography Sessions and these Terms. These service messages are part of the Platform and you cannot opt out of them while your Account is open.

13.2 With your consent, we may also send you marketing about Arady products, offers and market updates. You can withdraw that consent at any time by using the unsubscribe link or contacting us. This will not affect service messages.

13.3 Notices from us are deemed received when sent to the email address on your Account. Notices to us should be sent to [email protected].

14. Third-party services and links

14.1 The Platform relies on third-party services such as SkipCash for payments, map providers, messaging services and social media platforms, and may contain links to third-party websites. We do not control these services and are not responsible for their content, availability, security or privacy practices, which are governed by their own terms.

14.2 The Media Channels are hosted on third-party platforms such as Instagram. Your use of those platforms is subject to their terms.

15. Availability and changes to the Platform

15.1 We aim to keep the Platform available at all times but cannot guarantee uninterrupted or error-free operation. We may suspend access for maintenance, upgrades, security or reasons outside our control, and we will keep downtime to a minimum.

15.2 We may add, change or withdraw features of the Platform at any time. If we permanently withdraw Promotions before a Promotion you have purchased has expired, we will provide a reasonable substitute or a pro-rata refund of the unused period.

16. Disclaimers

16.1 The Platform and all Content are provided "as is" and "as available". To the fullest extent permitted by the laws of the State of Qatar, we exclude all warranties, express or implied, including as to accuracy, completeness, fitness for purpose and non-infringement.

16.2 Listings and Content are created by users. Although we verify mobile numbers, and ownership documents for promoted Listings, we do not warrant the accuracy of any Listing and we are not responsible for any loss you suffer by relying on one.

16.3 Nothing on the Platform is legal, financial, investment, valuation or tax advice.

17. Limitation of liability

17.1 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the laws of the State of Qatar, including liability for fraud or for death or personal injury caused by our negligence.

17.2 Subject to clause 17.1, Arady, its partners, managers, employees, photographers and contractors will not be liable for any indirect or consequential loss, loss of profit, loss of a sale or opportunity, loss of business or goodwill, or loss or corruption of data, arising out of or in connection with the Platform or these Terms, however caused.

17.3 Subject to clause 17.1, our total liability to you for all claims arising out of or in connection with the Platform or these Terms in any 12-month period will not exceed the total amount you paid to Arady for Promotions in that period, or QAR 500 if you have paid nothing.

17.4 We are not liable for any loss arising from your dealings with other users, from events outside our reasonable control, or from your failure to keep your Account details secure or up to date.

18. Your indemnity

18.1 You will indemnify Arady, its partners, managers, employees and contractors against all claims, losses, damages, costs and expenses (including reasonable legal fees) arising from your breach of these Terms, your Listings or Content, your dealings with other users, or your infringement of any law or third-party right.

19. Suspension and termination

19.1 We may suspend or close your Account, remove your Listings and cancel your Promotions, with or without notice, if you breach these Terms, if we cannot verify your identity or ownership, if you raise an unjustified chargeback, if required by law or a competent authority, or if we reasonably believe your conduct harms other users or the Platform.

19.2 Promotions canceled under clause 19.1 are forfeited without refund.

19.3 You may close your Account at any time. Active Promotions end when the Account closes.

19.4 Clauses that by their nature should survive termination (including clauses 8.5 to 8.7, 12, 16, 17, 18 and 21) continue to apply after your Account is closed.

20. Changes to these Terms

20.1 We may update these Terms from time to time. The current version, with its "Last updated" date, is always available on the Platform. For material changes we will notify registered users by email or by a notice on the Platform before the changes take effect.

20.2 Your continued use of the Platform after the effective date of a change means you accept the updated Terms. If you do not accept them, you must stop using the Platform and may close your Account.

20.3 Changes to pricing or Promotion features apply to future Orders only.

21. Governing law and disputes

21.1 These Terms, and any dispute arising out of or in connection with them or the Platform, are governed by the laws of the State of Qatar.

21.2 If you have a complaint, contact us first at [email protected]. We will try to resolve it with you in good faith within 30 days.

21.3 Any dispute that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the competent courts of the State of Qatar.

22. General

22.1 Entire agreement. These Terms, the Privacy Policy and the Refund Policy are the entire agreement between you and Arady about the Platform and replace any earlier terms.

22.2 Enterprise Agreement. For Agents and Companies, the Enterprise Agreement replaces these Terms to the extent set out in it.

22.3 Assignment. You may not transfer your rights or obligations under these Terms. We may transfer ours to a successor or affiliate, and will notify you if we do.

22.4 Severability. If any provision is found invalid or unenforceable, the remaining provisions stay in effect.

22.5 No waiver. Our failure or delay in enforcing any provision is not a waiver of it.

22.6 Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

22.7 Third parties. No one other than you and Arady has any right to enforce these Terms.

22.8 Language. These Terms are published in English and Arabic. If there is any inconsistency between the two versions, the English version prevails to the extent permitted by law.

22.9 Contact. Questions about these Terms: [email protected].